Dear customer:

          Thank you for your long-term support for TVT products. In order to provide better products to our customers and ensure compliance to the regulations, TVT defines support period for the TVT products, which means the minimum length of time, expressed as a period of time with an end date, for which security updates will be provided, including all the models and software versions. The support period of TVT products will be 3 years, namely from 2024.3.31 to 2027.3.31.

   TVT will stop supporting products at the end of support period, we sincerely apologize for the inconvenience caused by the suspension of service. Please refer to the appendix for specific product list and models.

   If you have any questions about product use or version updates, please contact us, our contact information is as follows:http://en.tvt.net.cn/service/feedback203.html

Appendix:

  IPC(S series):TD-9421S4,TD-9422S4,TD-9426S4,TD-9524S4,TD-9525S4,TD-9522S4,TD-9521S4,TD-9421S4L,TD-9425S4L,TD-9524S4L,TD-9421S4-A,TD-9422S4-A,TD-9524S4-A,TD-9525S4-A,TD-9421S4-C,TD-9422S4-C,TD-9426S4-C,TD-9524S4-C,TD-9525S4-C,TD-9521S4-C,TD-9522S4-C,TD-9420S4L-C,TD-9421S4L-C,TD-9520S4L-C,TD-9524S4L-C,TD-9425S4L-C,TD-9420S4L-D,TD-9520S4L-D,TD-9421S4H,TD-9422S4H,TD-9524S4H,TD-9525S4H,TD-9521S4H,TD-9322S4H,TD-9821S4H,TD-9421S4H-A,TD-9422S4H-A,TD-9524S4H-A,TD-9521S4H-A,TD-9525S4H-A,TD-9530S4L-D,TD-9435S4L-D,TD-9441S4,TD-442S4,TD-9446S4,TD-9541S4,TD-9543S4,TD-9544S4,TD-9545S4,TD-9441S4L,TD-9445S4L,TD-9544S4L,TD-9541S4L,TD-9441S4-C,TD-9442S4-C,TD-9446S4-C,TD-9541S4-C,TD-9543S4-C,TD-9544S4-C,TD-9545S4-C,TD-9440S4L-C,TD-9441S4L-C,TD-9442S4L-C,TD-9540S4L-C,TD-9544S4L-C,TD-9445S4L-C,TD-9442S4-PA,TD-9545S4-PA,TD-9451S4,TD-9452S4,TD-9551S4,TD-9553S4,TD-9554S4,TD-9555S4,TD-9557S4,TD-9451S4-A,TD-9452S4-A,TD-9551S4-A,TD-9554S4-A,TD-9555S4-A,TD-9557S4-A,TD-9462S4,TD-9561S4,TD-9563S4,TD-9564S4,TD-9565S4,TD-9461S4-C,TD-9462S4-C,TD-9466S4-C,TD-9564S4-C,TD-9565S4-C,TD-9561S4-C,TD-9563S4-C,TD-9567S4-C,TD-9461S4L-C,TD-9564S4L-C,TD-9462S4-PA,TD-9565S4-PA,TD-9481S3B,TD-9482S3B,TD-9483S3B,TD-9581S3B,TD-9583S3B,TD-9584S3B,TD-9585S3B,TD-9482S4,TD-9581S4,TD-9583S4,TD-9584S4,TD-9585S4

  IPC(E series):TD-9446E4,TD-9541E4,TD-9543E4,TD-9544E4,TD-9542E4,TD-9547E4, TD-9352E3BTD-9451E3B,TD-9452E3B,TD-9453E3B,TD-9551E3B,TD-9553E3B,TD-9554E3B,TD-9555E3B,TD-9557E3B,TD-9552E3B,TD-9352E3B-A,TD-9451E3B-A,TD-9452E3B-A,TD-9453E3B-A,TD-9551E3B-A,TD-9553E3B-A,TD-9554E3B-A,TD-9555E3B-A,TD-9557E3B-A,TD-9552E3B-A,TD-9352E3A,TD-9452E3A,TD-9453E3A,TD-9551E3A,TD-9553E3A,TD-9554E3A,TD-9555E3A,TD-9557E3A,TD-9552E3A,TD-9568E3B-A,TD-9362E3B-A,TD-9461E3B-A,TD-9462E3B-A,TD-9463E3B-A,TD-9561E3B-A,TD-9563E3B-A,TD-9564E3B-A,TD-9565E3B-A,TD-9567E3B-A,TD-9562E3B-A,TD-9462E4,TD-9462E4-PA,TD-9463E4-PA,TD-9466E4,TD-9561E4,TD-9563E4,TD-9564E4,TD-9565E4-PA,TD-9567E4,TD-9382E3L,TD-9482E3L,TD-9483E3L,TD-9581E3L,TD-9583E3L,TD-9584E3L,TD-9585E3L,TD-9382E3B,TD-9482E3B,TD-9483E3B,TD-9581E3B,TD-9583E3B,TD-9584E3B,TD-9585E3B,TD-9587E3B,TD-9382E3B-A,TD-9482E3B-A,TD-9483E3B-A,TD-9581E3B-A,TD-9583E3B-A,TD-9584E3B-A,TD-9585E3B-A,TD-9482E3H,TD-9483E3H,TD-9581E3H,TD-9583E3H,TD-9584E3H,TD-9585E3H,TD-1501E,TD-9825PH1,TD-94A3E3B-A,TD-95A3E3B-A,TD-95A8E3B,TD-9844E3B

  IPC(ASeries):TD-9322A3,TD-9423A3,TD-9525A3,TD-9322A3,TD-9423A3, TD-9823A3-LR,TD-9447A3H,TD-9544A3B-EA,TD-9545A3B-EA,TD-9453A3-GP,TD-9443A3H-SD,TD-9447A3H-SD,TD-9543A3H-SD,TD-9443A3BH-LR,TD-9843A3BH-LR,TD-9443A3-SD,TD-9545A3-SD,TD-9742A3-PC,TD-9342A3BH-SD,TD-9442A3BH-SD,TD-9443A3BH-SD,TD-9446A3BH-SD,TD-9541A3BH-SD,TD-9543A3BH-SD,TD-9544A3BH-SD,TD-9545A3BH-SD

  IPC(M Series):TD-9444M3,TD-9543M3

  IPC(C Series):TD-9482C2H-PA,TD-9483C2H-PA,TD-9585C2H-PA

  NVR/DVR:TD-2732BC-HC,TD-2732BD-HC,TD-2716BE-HP,TD-2004NS-HL-L,TD-2008NS-HL-L,TD-2116NS-HL-H,TD-2104NS-HC,TD-2104NS-HC-H,TD-2108NS-HC-H,TD-2116NS-HC-H,TD-2104NS-HP-H,TD-2108NS-HP-H,TD-2116NE-HP,TD-2704NS-HC-H,TD-2708NS-HC-H,TD-2716NE-HC-H,TD-2732NC-HC,TD-2732ND-HC,TD-2704NS-HP,TD-2704NS-HP-H,TD-2708NE-HP-H,TD-2716NE-HP,TD-2732ND-HP,TD-3308H1-A2,TD-3316H2-A2,TD-3332H2-A2,TD-3316H4-A2,TD-3332H4-A2,TD-3308H1-8P-A2,TD-3316H2-16P-A2,TD-3316H4-16P-A2,TD-3332H4-16P-A2,TD-3004H1-B1,TD-3008H1-B1,TD-3016H1-B1,TD-3004H1-4P-B1,TD-3008H1-8P-B1,TD-3004H1-B1-B,TD-3008H1-B1-B,TD-3016H1-B1-B,TD-3004H1-4P-B1-B,TD-3008H1-8P-B1-B,TD-3104H1-B1,TD-3108H1-B1,TD-3116H1-B1,TD-3116H2-B1,TD-3104H1-4P-B1,TD-3108H1-8P-B1,TD-3108H2-8P-B1,TD-3116H2-16P-B1,TD-3104H1-B2,TD-3108H1-B2,TD-3116H1-B2,TD-3116H2-B2,TD-3104H1-4P-B2,TD-3108H1-8P-B2,TD-3108H2-8P-B2,TD-3116H2-16P-B2,TD-3104H1-B2-B,TD-3108H1-B2-B,TD-3116H1-B2-B,TD-3116H2-B2-B,TD-3104H1-4P-B2-B,TD-3108H1-8P-B2-B,TD-3108H2-8P-B2-B,TD-3116H2-16P-B2-B,TD-3308H1-B2,TD-3308H1-B2-B,TD-3316H2-B2,TD-3316H2-B2-B,TD-3332H2-B2,TD-3316H4-B2,TD-3332H4-B2,TD-3332H8-B2,TD-3308H1-8P-B2,TD-3308H1-8P-B2-B,TD-3308H2-8P-B2-B,TD-3316H2-16P-B2,TD-3316H2-16P-B2-B,TD-3316H4-16P-B2,TD-3332H4-16P-B2,TD-3332H8-16P-B2,TD-3364H8-A3H,TD-3364H8-A3H-B,TD-3364H16-A3H,TD-3364H16-A3H-B,TD-33128H16-A3H,TD-33128H16-A3H-B,TD-33256H16-A3H,TD-33256H16-A3H-B,TD-3532H8-A3H,TD-3564H8-A3H,TD-35128H24-A3H,TD-35256H24-A3H

  PTZ Camera:TD-8343IE2N,TD-8343IE2N,TD-8343IE3N,TD-8423IS,TD-8423IS3LN,TD-8423IS,TD-8423IS,TD-8423IS,TD-8423IS2,TD-8423IS3N,TD-8443IS2N,TD-8483IS2N,TD-8483IS2N,TD-8483IS3N,TD-8523IE,TD-8523IE2,TD-8523IE3N,TD-8523IE,TD-8523IE3N,TD-8523IE3N,TD-8543IE,TD-8543IE2N,TD-8543IE3N,TD-8543IE,TD-8543IE3N,TD-8543IE3N,TD-8543IE3N,TD-8583IE2N,TD-8583IE3N,TD-8623IE,TD-8723IE2N,TD-8743IE2N,TD-8623IM,TD-8643IM,TD-8743IM2N,TD-8683IMN,TD-8783IM2N,TD-8623Ie,TD-8623IM,TD-8643IM,TD-8823IM,TD-8823IM,TD-8843IM,TD-8843IM,TD-8823IM,TD-8823IM,TD-8843IM,TD-8843IM,TD-8843IM,TD-8843IM,TD-6424M3,TD-6444M3,TD-6528M3,TD-6324E3

  Server:TD-A300-MTC-E,TD-A400-MTC-E,TD-A510-MTSC-E,TD-A608E-S,TD-A616E-E,TD-A624E-E,TD-A510-MS-S,TD-A510-MTC-E,TD-A510-MTS-E,TD-A510-SGW-E,TD-A510-LGW-E,TD-A510-UGW-E,TD-A510-DGW-E,TD-S316E-E,TD-S316E-L,TD-S324E-L,TD-S324E-E,TD-S336E-E,TD-S336E-S,TD-S348E-S,TD-S348E-E,TD-A700E1-A0,TD-A702E1-A0,TD-A708M1-A0,TD-A708E1-A0,TD-A724M1-A0

Software: SuperCam Plus, IP Tool, NVMS Lite

           Note:

     The support period could be updated, generally the maintenance period of TVT product is not earlier than the end date of support period. If the defined support period is extended, the manufacturer will update as soon as possible in the publication of support period. The defined support period will not be shortened after the publication.

Shenzhen TVT Digital Technology Co., Ltd.

2023.3.25