Support Portal: 

Should you have technical inquiries or encounter issues with TVT devices, please submit a ticket via our support portal. Our support team will respond to you accordingly.
https://support.tvt.net.cn/

       Service Hours
       Monday to Friday, 8:30 - 12:00 and 13:30 - 18:00 (UTC+8), excluding Chinese public holidays and weekends.



     

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